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FAQs

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any supplier found to be selling non-genuine products is immediately delisted from Cheap General Hardware.

Prices on Cheap Hardware are negotiable depending on the quantity of goods ordered for and we give discount prices to whole sellers, kindly call our helpline for a discount coupon on wholesale products. For the best offers and promotions, check our homepage and also follow us on social media.

Shopping on Cheap General Hardware is easy! Once you have found the product you want to buy, just follow the steps below:

Click on ADD TO CART to add this product to your cart

Click on Cart in the top right corner

Click on PROCEED TO CHECKOUT

Register an account or Login into your existing account by entering your Email and password >> Enter your shipping/billing information, ensuring your address is complete and accurate >> Choose Delivery Method >> Door Delivery or Pickup Station >> Choose your preferred Payment Method >> Click on CONFIRM ORDER to complete your order.

Once your order is placed, we will either automatically confirm it, or we will call you for confirmation in case we need more details. (Please note that this confirmation is a mandatory step before we deliver your order)

You can check the status of your order anytime by logging into your account and going to My order section and click on see details, to further track the status you can click on See status history

Need help placing an order? Call our Order Line – (+256) 702200388. Operating Hours: Mon-Sat, 7:30am-5pm.

The average delivery time is within 72hrs but it also depends on your location. We also send regular updates on the progress of your order via emails on your registered email id and phone number. We recommend that you update your current phone number and check your registered email to get the latest updates on your order.

Yes, we do give credit to our loyal and registered customers, all you have to do is come to our offices and talk to our credit officers so that they make a payment plan for you.

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